Privacy Policy

Last updated: April 2026

1. Data Controller

SoltyAI, based in Bucaramanga, Colombia, is the data controller for personal data collected through this website and its digital channels.

Contact: through the contact form at soltyai.com or via our WhatsApp channels.

2. Data We Collect

We collect the following personal data when you voluntarily provide it:

  • Full name
  • Email address
  • Phone or WhatsApp number
  • Company name
  • Message or description of your need

We also collect anonymous browsing data (pages visited, traffic source, device, approximate location) through analytics tools. See the "Cookies and Analytics" section for details.

3. Purpose of Processing

Your personal data will be used to:

  • Respond to your queries and information requests
  • Schedule diagnostic meetings
  • Send commercial proposals related to our services
  • Improve user experience on our website

4. Your Rights

Under Colombia's Law 1581 of 2012 and Decree 1377 of 2013 (and equivalent rights under GDPR / CCPA where applicable), you have the right to:

  • Access, update and correct your personal data
  • Request proof of the authorization granted
  • Be informed about the use given to your data
  • Withdraw consent and/or request deletion of your data
  • File complaints with the Colombian Superintendency of Industry and Commerce (or your local data protection authority)

5. Cookies and Analytics

This site uses the following analytics tools:

  • Google Analytics 4: uses cookies (_ga, _ga_*) to collect information about how visitors interact with the site (pages visited, time on page, traffic source, aggregated demographics). These cookies only activate if you grant consent via the cookie banner. We implement Google Consent Mode v2, which means that if you reject cookies, Google Analytics runs in restricted mode without identifying individual users.
  • Plausible Analytics: a privacy-friendly analytics tool that does not use cookies or collect personal data. It runs at all times, regardless of your cookie decision.

You can change your cookie decision at any time by clearing site data in your browser, which will cause the consent banner to appear again.

6. Information Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss or alteration. Our website uses encrypted connections (HTTPS/SSL) and our storage systems have appropriate access controls.

7. Effective Date

This privacy policy is effective as of April 2026. SoltyAI reserves the right to modify it at any time by publishing the updated version on this page.

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